Tax Matters, El Paso

5

About

Since 1988, Tax Matters has helped individuals, families, and business owners bring calm, clarity, and control to complicated tax situations. We do more than prepare forms or negotiate balances: we review prior returns and underlying records, correct what needs fixing, and build a resolution strategy based on each client’s actual circumstances. Nearly four decades of hands-on tax experience guide direct, personal, nonjudgmental service, and we represent clients before the IRS when appropriate. Our solutions are tailored—not one-size-fits-all—and our support continues after the immediate problem is resolved so clients can follow a clear path and make informed decisions about their taxes.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters helps individuals, families, and business owners understand their situation, prepares necessary forms, negotiates balances, and examines the full story behind a tax problem. We correct errors, review underlying records, and build a tailored strategy to reach resolution.
How long has Tax Matters been in business?
Tax Matters has been serving clients since 1988, offering nearly four decades of hands-on tax experience to guide complex cases toward resolution.
Who does Tax Matters work with?
We work with individuals, families, and business owners who need clarity and control over complicated tax matters. Our approach is personal and tailored to each client's actual circumstances.
Will Tax Matters represent me before the IRS?
Yes. We provide representation before the IRS when appropriate, in addition to correcting returns, negotiating balances, and pursuing other resolution options on a client's behalf.
What makes Tax Matters different from other tax services?
We focus on a careful review of prior returns and underlying records, deliver direct personal guidance without judgment, and create individualized solutions rather than a one-size-fits-all program. Our support continues even after the immediate issue is resolved.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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